Enquiries related to account servicing and payment, Kindly send your query to cmb_clientsupport@hsbc.com, Kindly send your query to gtrf.client.services.my@hsbc.com.my, Kindly send your query to hsbcnethelpdeskkul@hsbc.com.my, Kindly lodge your complaint or provide any feedback you in helping us to improve our services by clicking here. Changes to the Generic Terms and Conditions for both HSBC Bank Malaysia Berhad (HSBC) and HSBC Amanah Malaysia Berhad (HSBC Amanah) Dear Valued Customers, To serve you better as an international bank with access to global markets, we have amended our Generic Terms and Conditions which governs your HSBC/HSBC Amanah accounts and related services. ... Business customer service center. Operation hours: 7.30am - 9.30pm, International call numbers Local call: 1800 88 1098 International call: +603 8319 9119 Operating hours: 9:00a.m. Outside Malaysia +603 83123696 Operation hours : Monday - Friday , 9.00 am - 6.00 pm 1300-80-2626 HSBC Customer Service Address. Box 22 Buffalo, NY 14240. More detailed information on how to update your tax information with HSBC Malaysia. Are you sure you want to close the window? It’s about raising concerns pertaining to wrongdoings, malpractices, and/or irregularities including but NOT limited to: For product and services related complaints / feedback please refer to the e-form provided above. 1300-88-1018 International call numbers: +603 8321 5400 HSBC Malaysia is committed to protecting and supporting individuals to speak up so that concerns or issues can be escalated and dealt with effectively, in the interests of the HSBC Group, its employees, shareholders, and other stakeholders. 127776-V) (“HSBC” or “we”). 877 472 2249. Mauritius. Operation hours: 7.30am - 9.30pm, Local call numbers Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. Operation hours: 7:30a.m. You will lose any information you have entered. Phone Banking Helpdesk. Operation hours: 7.30am - 9.30pm. Local call numbers: 1300 80 2626 Available to current HSBC customers and non HSBC customers, its purpose is to provide an additional channel for you to contact us for any general personal banking queries. Fax your letter to +603-88942811 or drop us an email at complaints@hsbc.com.my 1300-88-1388 Our website doesn't support your browser so please upgrade. At HSBC we are committed to providing you a world - class customer experience by delivering excellent products and services. P.O. You can handle almost all your banking from the safety and comfort of your home. +603 8321 5200 If you have any enquiries related to personal banking, kindly refer to our HSBC Personal Banking contact page. It is important we have your up-to-date email address. Local call numbers: 1300 88 1388 What is the Concern / Allegation / Incident about; Date(s) and Time(s) of the Concern / Allegation / Incident; Location(s), Place and Area of the Concern / Allegation / Incident; Malaysian Anti-Corruption Commission (MACC) -. Contact the HSBC Business Customer Service Team. interest on RM balances with Everyday Global Account, Get a Welcome Gift and Cash Bonus worth up to RM90*, Tips on Personal Financing Payment Strategy, Stand to win the new iPhone 12 Pro when you transact FX online today, 5 reasons digital security devices are the best option for online banking, Call us and let us know how we can help you, Find details on your nearest branch or ATM, Find answers to your queries or contact us for further help, Careers, media, investor and corporate information, Improper use or falsification of management and financial information; and, Gross mismanagement or dereliction of duties. We'll be happy to help you in any way we can. You may submit your concerns or issues to myh.hsbc.confidential@hsbc.com.my. Public Bank, a complete one-stop financial portal, offering a range of accounts, credit cards, loans, deposits and other financial aids for our personal and commercial customers. Local call number: 1300 88 9393 International call number: +603 8321 5208 International call number (Call Collect) : +603 8321 5222. Website of Hsbc Bank in Malaysia Local call numbers: 03 83218999 International call numbers : +603 8321 8999 Operation hours: 24 hours, Local call number: 1300 80 1998 International call number: 03-8321 8888 Operation hours: Monday - Friday 09:00-18:00 MYT (GMT +8) (excluding public holidays), Singapore: 800 4481 250 Operation hours : Monday - Friday , 9.00 am - 6.00 pm, Outside Malaysia Online banking, lost & stolen cards, security concerns and more Available to current HSBC customers and non HSBC customers. Operation hours : Monday - Friday , 9.00 am - 6.00 pm, Local call numbers 127776-V) 2021 | All rights reserved. The next site will open in a new browser window or tab. Phone Banking Helpdesk. Share your feedback via the e-Form below. Working capital; ... Malaysia. Dear Customer, Following a recent review of Foreign Instrument Demand Drafts, HSBC has decided to discontinue offering the GBP and EUR demand draft issuance service after 29 September 2020. Local call numbers 1300-88-1128. International call numbers +603 8321 5511. For more details please read our cookie policy. HSBCnet Technical. - 9:30p.m. More detailed information on how Service Tax may impact you. HSBC Premier Service Center. Contact Centre Resident Customers. For inquiries or complaints, please call HSBC's Customer Service at (02) 8858-0000 from Metro Manila, +1-800-1-888-8555 PLDT domestic toll-free, (02)7976-8000 from overseas, (International Access Code) + 800-100-85-800 international toll-free for selected countries/regions, or send an email to hsbc@hsbc.com.ph.If you want to find out more about HSBC's customer feedback … on your 3-month Term Deposit-i, Enjoy up to 2.25% p.a. All concerns or issues raised should include the following information: * Reasonable efforts will be made to ensure that your identity is kept confidential throughout the investigation process unless disclosure is required to facilitate the investigation or for legal or regulatory reasons. All rights reserved, click here to close the unsupported browser notice, Enjoy up to 6.38% p.a. Available to current HSBC Bank Egypt customers and non-HSBC customers in Egypt, its purpose is to provide an additional channel for you to contact HSBC for any query resolution. Learn the benefits of updating your email address and how to do it. HSBCnet Technical. Within Malaysia 1300-88-1018 Operation hours : Monday - Friday , 9.00 am - 6.00 pm . Get contact details, maps, and business hours for HSBC branches, Dedicated CMB services, Express Banking and Premier Center in Malaysia. Never share your Internet Banking ID, Password/PIN/OTP with anyone. HSBC Amanah Takaful (Malaysia) Berhad Has Moved Careers, media, investor and corporate information. Contact us! USA: 1866 765 9644 The content on this page (“ASEAN website”) was prepared by HSBC Bank Malaysia Berhad (Company No. Common Reporting Standard . Beside providing interactive customer service on @HSBC _ID Twitter page, now you can conveniently find us on HSBC Indonesia Facebook Fan Page. From Overseas. This site is primarily intended for those who access it from within Malaysia. New Zealand. We're always looking for ways to provide the best customer service, which is why we've created a new interactive customer care Twitter profile. Operation hours: 24 hours, Local call number: 1800 80 2997 Operation hours: 24 hours. Tweet us @HSBC_EG. Maldives. A good personal relationship with you as our customers is an important component of our corporate philosophy. HSBC Personal Banking offers a range of bank accounts with online banking 24/7, mortgages, savings, investments, credit cards, loans and insurance. International call numbers: +603 8321 5200 UK: 0800 169 5189 - 9:30p.m. We're always looking for ways to provide leading customer service, which is why we've created a new and interactive customer service Twitter profile. Operation hours: 7:30a.m. The information contained in this ASEAN website is derived from sources we believe to be reliable but which we have not independently verified. From overseas: 1636 722 7111 Premier Banking. Its purpose is to provide an additional channel for you to contact HSBC for any query resolution. If the above did not provide a satisfactory solution, you may choose to contact the following external enforcement agencies to review your case. We're always looking for ways to provide the best customer service, which is why we've created a new interactive customer care Twitter profile. Here's how. If you are happy with the way we served you or have had a good experience with us, we would love to hear about it. Account dormancy . If you're ever unsure about contact you've received, please get in touch with Customer Services for advice. Document tracker - Request status update add to tolls and resources, Foreign Account Tax Compliance Act (FATCA), Client Charter - E-banking/mobile banking services, This site is intended for Malaysian residents only | © HSBC Bank Malaysia Berhad (Company No. Select your enquiry type below and contact us for support. +603 8321 5400 Layanan Perbankan Nomor Yang Bisa Dihubungi Jam Operasional; Contact Centre; Nasabah HSBC Premier : 1500 700 (dapat diakses dari seluruh kota di Indonesia): 24 Jam (6221) 2551 4722 (dapat diakses dari luar negeri): Nasabah HSBC Advance : 1500 808(dapat diakses dari seluruh kota di Indonesia): 24 Jam +603 83123696 By continuing to browse this site, you give consent for cookies to be used. 1300-88-1128 . If your complaint is not resolved to your satisfaction by the above channels, you may escalate it to our Customer Experience Team. If you have changed your email address, please update via your Personal Internet Banking under “Update Correspondence Address” menu or simply speak to our customer service representative at : For HSBC customers 1 300 88 1388 (local callers) and +603-8321 5400 (overseas callers). Within Malaysia 1300-88-1018 Operation hours: Monday - Friday, 9.00 am - 6.00 pm It should also be noted that you are permitted to make anonymous reports, although this is not generally encouraged as it makes it more difficult to investigate your concern, give you feedback and provide you with the required protection. 1300 88 1099 (Local Number) +603 2075 3099 (International Number) Opening Hours (excluding public holidays): Monday - Friday 09:00-18:00 MYT (GMT +8) HSBC Malaysia is committed to protecting and supporting individuals to speak up so that concerns or issues can be escalated and dealt with effectively, in the interests of the HSBC Group, its employees, shareholders, and other stakeholders. Available to current PT Bank HSBC Indonesia ("HSBC") customers and non HSBC customers, its purpose is to provide an additional channel for you to contact us for any query resolution. Operation hours: 7.30am - 9.30pm, International call numbers Any GBP or EUR demand drafts issued on or before 29 September will be honoured if presented within 6 (six) months of date of issuance. Members of the public who have knowledge or are aware of any improper conduct (misconduct or criminal offence) within HSBC Bank Malaysia Bhd or HSBC Amanah Malaysia Bhd (collectively referred to as "HSBC Malaysia") are encouraged to make a report / disclosure to the Chief Compliance Officer. The 6-month automatic deferment period had ended. P.O. We use cookies to give you the best possible experience on our website. HSBC Premier (Toll Free) 1800 266 3456. Email Address of Hsbc Bank in Malaysia The email address of Hsbc Bank in Malaysia is recruitment@hsbc.com.my. HSBC use cookies to give you the best possible experience on our websites. Mon-Fri 8:00AM to 9:00PM ET and Sat 8:00AM to 4:30PM ET. Click here if you need further financial support. Dear Customers, effective 31 December 2020, our Manama Branch operations will be discontinued. Within Malaysia We will continue to serve you from our other HSBC … Telephone. HSBC Bank USA, N.A. Find answers to your questions or search our most popular help topics with our Help & Support centre on HSBC UK. Box 2013 Buffalo, NY 14240. You may submit your concerns or issues to myh.hsbc.confidential@hsbc.com.my. Attention: Mail stop NOE 1290 1 Corporate Drive, Suite 360 Lake Zurich, IL 60047-8945 HSBC Malaysia is committed to protecting and supporting individuals to speak up so that concerns or issues can be escalated and dealt with effectively, in the interests of the HSBC Group, its employees, shareholders, and other stakeholders. Within India. © HSBC Bank Malaysia Berhad 198401015221 (127776-V) 2021. Tweet us @HSBC_UAE. Service: HSBC Premier Telephone number +974 4438 2200: Service: HSBC Advance Telephone number +974 4441 6663: Service: Personal Banking Telephone number +974 4442 4722: Service: Internet Banking Helpline Telephone number +974 4441 1550 Australia: 1800 450 346 - 6:00p.m. The contact number of Hsbc Bank in Malaysia is 603-2075 3000, 603-20701146. Mortgages. Operation hours: 24 hours, From Malaysia: 1800 80 4594 1800 120 4722 +91-40-61268001 +91-80-71898001 This will encourage our employees to serve you better at all times. Want to do your banking without speaking to a representative or going to the branch? If you have any enquiries related to personal banking, kindly refer to our HSBC Personal Banking contact page. Find out more about account dormancy and customer status dormancy. You may submit your concerns or issues to myh.hsbc.confidential@hsbc.com.my. - class Customer experience Team concerns and more it is important we have up-to-date! 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