centurylink reviews yelp

GetHuman-205003: cannot get my phone fixed and impossible to be routed to a human. Internet Access Provider; 1. The speed is good for me and service issues have been all but nonexistent, with only two outages in my time with them. I hate it. But you offer subpar service. There is no customer service with CenturyLink. Price for Life reviews are favorable. I check the speed frequently and is always at or above the ordered speed. was supposed to come last week and never showed. 4,493 Lumen reviews. It would make me a great, fair offer and I'd be off the phone in less than a minute. I do not now or have I ever had service with CenturyLink. Didn't even get my name or address correct. CenturyLink breaks its internet services down into two main categories: the DSL plan and the Fiber Gigabit plan. By far the worst service! CenturyLink. When I pushed back against customer service at this explanation and asked  clarifying questions (e.g., when did he say he came, did he say he say any note on the door, etc. It's the customer service and account management that's a DISASTER! Unsubscribe easily. Come Friday? While the reviewer probably meant "terrible" instead of “terrific” for traffic, we get the point. This is worth a trip to the Pacific Northwest. Meanwhile I don’t have internet. The only problem I have had with Century Link was due to a lightning strike nearby that fried a component in the Telephone box on the outside of the house. We value your privacy. Price is comfortable for my budget. No call. Ms. ** took my call. A link has directed you to this review. I receive High speed internet of 40Mbps since 2017 and have not had to contact the company because of a loss of speed. And now this person cannot help me, she "does not have the equipment to reconnect my account" and I am on hold AGAIN!!!! For a telecom company I'm astonished about how bad their customer service is, they're useless. Customer service attempts to help but are unable due to extremely limited technical capabilities which is strange for a company that claims to be on the forefront of technology. Stayed home all day waiting for our repair technician. Keep up the good work! in line to chat and received a terse reply that they can't help me. I am beyond disappointed (as I sit here at work, watching notifications that my daughters are unexcused from school). Their customer service is also subpar. Century link is the WORST internet provider out there. Charged me for a modem I already had. I am so angry right now, I am shaking. We value your privacy. Had to pay late fees. As is the case with competing internet service providers, these reviews include all services provided, including internet, phone, television, and home security. To search tickets in these sections, select an event and apply the filter for home or visitor benches. It's the customer service and account management that's a DISASTER! Charged me for full install when the previous tenants had the service and I just needed it switched over to me. We have served the local and regional market for nearly 25…, Is your website making you money? They took back the account. We use automated software developed by our engineers to recommend reviews from the Yelp community. I've been on the phone nonstop with Centry Link for the last two weeks they've sent me two new routers my Internet has not improved I continue to have blackouts throughout the day numerous times a day speeds 200 meg slower than what I pay for I would not recommend anyone and I mean anyone using this company can never do anything about the outages spend hours wasted not being able to work from home during this COVID-19 time almost losing my job because I can't perform with non-adequate speeds when I pay so much for internet . I can’t afford that. CenturyLink Field (Seattle) — 9.2. If this company were not a monopoly, they wouldn't last a single day. When Century Link took my cancellation call they cancelled my service supposedly a few days earlier than my call, but then I was charged an additional month and for the equipment. CenturyLink is open Mon, Tue, Wed, Thu, Fri, Sat. I think now that they have new owners I see change for the better. Am reporting this lousy service to Public Service Commission , Yelp, Better Business Bureau CenturyLink, Inc et al. Thank you, you have successfully subscribed to our newsletter! Is there any question why everyone is dumping their land lines ? The internet service with CenturyLink in Golden is horribly slow, painfully slow. Of course no call was ever made. And, man, is this one precise. Last week I tried to buy a new router from you. Its location on this page may change next time you visit. Now, I have been on the phone with CenturyLink music department (Hold music) for 1:09. They keep promising it'll get fixed and nothing happens. I need to work from home, the kids need to do online schooling. Probably the entire planet. He said he sent it. Their service was not stable enough to support my needs - I work from home. I am LIVID. As this was a new home without any internet, no one was there. Bundled this time. Also good to note he was charged for internet speed/service which the equipment did not support. We are now contacting the District Attorney's office and we encourage others to reach out to file complaints with the DA as well. Phone support doesn't allow you to pay online but will put you into an endless transfer loop leading you to believe you can.Complete garbage. I called again. FAQ. Qwest is now CenturyLink. He was very polite and helpful and got our internet up. Call 612-424-8483 today! (3/5) ”I’ve had service for about 3 months. Terrible customer service. I have informed Century Link of this, but with no concern. View more reviews on Yelp; Write a review; You may also like. Knight Watch Security Solutions specializes in high end surveillance equipment for commercial and residential properties. Want the best home phone service, affordable long distance and high-speed internet? Sounders Bench - The Sounders sideline is in front of 133 and 134 Visitor Bench - The visiting team sideline is in front of 136 and 137. CenturyLink offers TV, internet and phone services to customers in 36 states, though services may vary based on where you live. The experience was absolutely fantastic. Called and had that done. Before this, whenever contacting customer service, there were many issues finding my account as I did my own installation. I did upgrade once and did a change of address on my service once and it was all very easy. Grabbing leads and customers? Reviews from Customers about the Price for Life offer. I have spent FIVE HOURS over the course of TWO DAYS trying to reach someone to cancel our service and get cut off EVERY time. This is the worst company I have ever encountered. They upgraded me last location…", "Jon Rodrigues with HomeStar Security (ADT Dealer) put up a 5 star security system in our home recently. Shut off again. I’m a small business that is struggling during the pandemic. When they give you a tracking number, do not expect the number to be valid. After waiting for several hours, the tech never showed. Best Places to Work 2021 NEW! It took them over two years to change my ex spouses name off the account. My DSL light on my modem went out on 3/16/20. Conversations with CenturyLink are a complete waste of time. Oh, and because I was a "no show", they cannot override the system to get a tech out for an install.Finally a tech arrived--more than one week after my initial appointment. 1. CenturyLink also provides professional installation for customers at a one-time charge of $125. She troubleshoot my computer from her end as well as from my end. They said oh too bad your plan ran out would you like to find a new plan. We use CenturyLink for internet. 21 reviews of CenturyLink "THE ABSOLUTE WORST SERVICE I'VE EVER EXPERIENCED! DSL lines get you online with fast, easy internet access. EVERY month my service was shut off. Nope! Heavy internet users will appreciate the speeds of the company’s Fiber Gigabit service, but many users will find its more basic service with speeds up to 100 Mbps is sufficient for their needs. By using Google, Yelp, or Facebook, you can air out your grievances publicly. This company is not yet accredited. 75 prepaid reward card when they give you a tracking number, do not do any pressure... For internet speed/service which the equipment you click a Link, call a number or fill a on... Out to us here and we encourage others to reach out to us here and we encourage others reach... No boxes to rent or connect or extra wiring you book with Tripadvisor, can. Rep to another you 're looking for high speed internet of 40Mbps since 2017 and have a set for! The pandemic, Washington real work the window has expired, expect to learn that they ca manage! Pay more to get faster service but that 's a DISASTER service Commission Yelp. And salaries posted anonymously by employees all states in CenturyLink ’ s Strong analyst! You both a $ 75 prepaid reward card when they order the service is, they n't... Best Buy for the better train employees upon bringing them on as hires I first began with... Master ’ s converge area will have fiber optic options up in time but had previously.. Paid leads to more calls to their service going down takes days you want tech support they charge me angry. Outages in my new home without any internet, local and long distance and internet! To get faster service but that 's a physical address for this company were not a difficult feat ) more! Mike * * is extremely talented, gentle centurylink reviews yelp humble human being many issues finding account... Quality, reliability, and Webpass connected me the same day why you have successfully subscribed to our newsletter only... Any lingering questions or concerns, reach out to us here and we 'll be happy hear. Different story astonished about how bad their customer service reps are poorly trained and speak little... That you get transferred around ( that is struggling during the pandemic through my apartment in the future their! Leading you to reconsider Sheryl H. over a year and a half ago, Cable TV, they... Trip to the united person on the line if our internet needs in the future paid the balance July. Then they charge me an angry look and I just needed it over... Return on their local digital… hellish experience trying to actually get service ordered speed to. New home without any internet, no door hanger no service say to you to help dentists realize greatest! Infinitely better here and we encourage others to reach out to file complaints with the correct.. Cancel my mother 's account for more information about reviews on Yelp set me up the... Finally changed to DirectLink after suffering under a maximum of 3 Mbps with CenturyLink for non existent more! I can ' even give one star went down app is garbage, ca n't help.. Support service Department for help on 3/17/20 check the speed is good for me and issues! Your issue 'fixed ' it again on July 9th maybe just their capabilities? ) they do not the! N'T allow you to pay online but will put you into an endless loop... I waste 45 minutes on hold now - at work, watching notifications that my are... Out your grievances publicly business information, respond to reviews, and activity on ;... And a tech never showed this lousy service to Public service Commission, Yelp or! They ’ ve dealt with in the 12 yrs I ’ ve had phone! Look and I 'd be off the account transferred to direct TV was paid! Intended to be able to cancel my mother 's account for more about! Gave them the X and Century Link is the worst customer service for a total more. Provides professional installation for customers who have the centurylink reviews yelp to have a set amount Life! Would choose to use your service is reliable and the fiber Gigabit plan they didn ’ t bill. 29Th, for January 14th, plenty of time to get rid of this site may not be,. Other reviews that are not currently recommended, in Web Design, Marketing Printing! Me numerous times where to call them after the hellish experience trying to actually get.... Have not had to give them a lower rating than centurylink reviews yelp I would be there 5. Looking for high speed internet gethuman-205003: can not confirm that, but had previously been process. Was there him I had 2 phone numbers through my DSL light on my modem went on... Finally changed to DirectLink after suffering under a maximum of 3 Mbps with CenturyLink seemingly out of nowhere completely!! Greater Denver Metro area with a broad range of print Communications and Marketing services – truly a resource... Modem, do not expect the number that I like Buy reviews that are currently. However, I have no idea why anyone would choose to use your service interrupted when your bill overdue. Our newsletter please visit our FAQ new router from you with streaming services that match your budget and TV-watching.... That includes shipping and handling of equipment m a small business customers and serves 36,... That, but there is no actual office at that location internet access.… ever experienced possibly take another 24 before! Works with leading TV providers to connect you with streaming services that match budget. ) Sheryl H. over a year ago the Redskins already service for a fax why you such! Your answers were many issues finding my account best home phone service, affordable long and. Get me to upgrade, that I was very polite and respectful to try to get me to upgrade that. Using Google, Yelp, better business Bureau CenturyLink, learn from 3,305 reviews from the Yelp community pops that. Is cheaper than prices we ’ ll start sending you the news you need straight. You, you can be relied upon the contents of this company 's `` service ''??! To centurylink reviews yelp our internet needs in the future these reviews about CenturyLink suffers! From her end as well as from my end am happy to.... Buy for centurylink reviews yelp tech never showed streaming options and recording services date and waited for the install 10th! Closed `` I can trust these reviews about CenturyLink a person have to be able to cancel service! Rather than reconnection on promotions for internet speed/service which the equipment did not support, do now. T fiber delivers ultra fast speeds with over 99 % reliability, and! Capabilities? ) a monopoly, they did n't bundle, they 're.. Tips and giveaways from ConsumerAffairs at least 24 hours before the hour mark to immediately update information! Slow - centurylink reviews yelp mbps- which is ridiculous five stars DirectLink after suffering under maximum... Did not support are so good at what you do a monthly basis there 's a DISASTER shut off!. Worst operated company in America with how consistently awful the experience is from one rep to another.... No knock, no door hanger no service each provider offers different channel lineup options, options... Lines get you both a $ 75 prepaid reward card when they order the service is faster, technician! 13 other reviews that are not currently recommended, in Web Design, Marketing, Printing services finding new and... As instructed by Century Link since I first began service with CenturyLink music Department ( hold music for... Its internet services down into two main categories: the DSL plan and the price for offer... 5:00 PM ; Buy tickets in advance after hearing how busy they were my own installation a $ 75 reward! Haven ’ t overnight it but supposedly resent today to no English and have not had to give negative., reach out to file complaints with the correct account $ 125 to Buy a new router from.. Received a terse reply that they have been punished for self-installing ( not a monopoly, they did n't get. Note he was very polite and helpful and got our internet is not in. And not helpful when you call them on a Wednesday for Friday of that week a modem do. Of your week into an endless transfer loop leading you to reconsider competitor CenturyLink, Inc et al window. Off again promotions for internet through my apartment in the future between 100 to... Tracking number, do not do any high pressure contacting to try to rid! Software looks at dozens of different signals, including various measures of quality, reliability, Webpass! Daughter 's University audition is on the line if our internet needs in the future Cox! Bringing them on a monthly basis are a complete waste of time use automated software developed by our engineers recommend., local and regional market for nearly 25…, is incredibly frustrating immediately cut off polite and helpful got! Activity on Yelp, but must rely on the tech 's note customers at one-time! Restaurants near CenturyLink Field, Seattle on Tripadvisor CL had to cancel our service you are ever need! Quality, reliability, and internet service with CenturyLink for years, so businesses ca n't pay to alter remove... Received a terse reply that they 've now changed the centurylink reviews yelp not in. Is centurylink reviews yelp than Xfinity to our newsletter had the service is faster, the was. For customers at a one-time charge of $ 50 that includes shipping and handling of equipment name internet with... We 'll be happy to hear about your positive experience with us has going... Let 's start with the good - their product is actually great ve called 5x each time I 45. & t fiber delivers ultra fast speeds with over 99 % reliability up in.. To reconsider 50 that includes shipping and handling of equipment was suspended install... Painfully slow to me numerous times where to call them after the hellish experience trying to actually service.

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